Restoring Family Links (RFL)
Every year, thousands of family members are separated by
conflicts, disasters or migration. People suffer terribly when they lose
contact with their loved ones and don't know where they are or whether they are
safe.
The ICRC and National Red Cross and Red Crescent Societies work together around the world to locate people and put them back into contact with their relatives. This work includes looking for family members, restoring contact, reuniting families and seeking to clarify the fate of those who remain missing.
The ICRC and National Red Cross and Red Crescent Societies work together around the world to locate people and put them back into contact with their relatives. This work includes looking for family members, restoring contact, reuniting families and seeking to clarify the fate of those who remain missing.
Telephones
Telephones are often the most direct and rapid means of
restoring contact and reassuring families. We often provide people from the areas
affected by conflicts or disasters with free telephone calls in the emergency
phase of a crisis so that they can make contact with their relatives. In some
circumstances we also organize video telephone calls, for instance between
detainees and their families.
Red Cross Messages or SALAMAT
Red Cross messages (RCM) are open letters with one part
on which the sender can write a message and one part on which the relative can
reply. Each part contains the name and full address of the sender and the
addressee. The message may only contain family or private news. In some
situations, for example in places of detention, Red Cross messages are read by
the authorities before delivery. A picture or official documents can usually be
enclosed with a Red Cross message.
In most contexts, the messages are collected and
delivered personally by National Society volunteers or staff of the
International Committee of the Red Cross. Depending on local conditions and the
distance involved, this may take some time. Red Cross messages can also be
delivered electronically.
PENULIS BERSAMA DR ANDRES VERA (ICRC) DAN PENGARAH DEPOH TAHANAN BELANTIK |
PINTU MASUK |
BOSS PROGRAM |
Please note that Red Cross messages can often only be
accepted when a necessary minimum of information on the possible location of
the addressee is known. If this is not the case, a tracing request needs to be
opened.
"Anxious
for news" and "Safe and well/I am alive" messages
In some specific situations we also use pre-printed open
Red Cross messages which contain only the standard text "Anxious for
news" or "Safe and well / I am alive." "Anxious for
news" messages can be used by relatives outside or inside an area affected
by an emergency. "Safe and well / I am alive" messages can be used by
people from affected areas who wish to reassure their families. These messages
are easily completed and can be useful in delicate situations with security
constraints. Because of their small size, they can also be included in lists,
placed on the online
tracing part of this
website, or published in different media.
Important notice
If an addressee does not want to reply to a Red Cross or
“Anxious for news” message, we respect that decision. In such cases, we discuss
with the individual how to proceed.
Each country page on this website contains
country-specific information on these issues.
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